customer benefits

  • Excellent Customer Service
  • Proactive Management
  • Commitment to Quality
  • Approachable Team
  • Proactive Mindset
  • Industry Knowledge
  • Complete Transparency
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Clients Say

Testimonials

At Octavia, we really care what our customers
have to say.

On our Managed IT Support Service (MITSS)

"As with any recruitment business, our IT system is vital to everything we do. We now have over 50 users with mixture of PCs and Macs. Octavia's Managed IT Support Service allows us to sensibly budget for our IT spend and makes planning easy.

We recently had a major server upgrade performed by Octavia whereby numerous servers were redeployed into a virtualized environment. Octavia's project team delivered the solution and the handover back to the Support team was seamless.

Octavia's managed service is proactive and their engineers are regularly on site meaning that since we signed up to the service we believe the number of IT issues has decreased and the experience for our users has improved.

All the engineers who come on site are friendly and eager to please and we have a close relationship with Octavia meaning that the service runs smoothly. Octavia marry high levels of professionalism with a personal touch at all times.

Outsourcing our IT requirements via Octavia's Managed IT Support Service has proved cost effective and ensures we have the depth of skills and experience we need when we need it."

Peter Beeby,
Chief Operations Officer, ProspectUs

On our Flexisupport Service

"As a niche recruitment consultancy with demanding clients and high calibre candidates, we must be able to rely upon our IT.

We don't have the time or technical knowledge to try and resolve problems ourselves and therefore having guaranteed expert assistance that we only pay for when needed is the perfect solution for us.

I would recommend Flexisupport to any small organisation."

Louise Papworth,
Managing Director, Hendersons Recruitment

"As an international PR company, IT and communications are the bedrock of our company.

We know that the Flexisupport service means we have experts being proactive to reduce the chance of problems as well as guaranteeing support when problems do arise.

Octavia are our IT department. They helped us keep costs to a minimum during our start up phase and then advised on implementing a cost effective resilient platform for us to expand in accordance with our growth strategy."

Nick Murray Leslie,
MD, Chatsworth Communications

"The Flexisupport service has been superb - we raise all sorts of issues and problems from software to hardware and connectivity issues and they are all handled with a professional, courteous manner.

It is a joy to just call the Help Desk and know the problem will be solved; they are always dealt with and closed quickly. It is also has been very cost effective. I have no hesitation in recommending Octavia."

David Fell,
Office Manager, EYE Technology Ltd

"We are not technical but we have no hesitation in contacting the Flexisupport helpdesk in the knowledge that the Support Engineers will deal with us in a polite, jargon free and efficient manner. It is also great to know that if the issue can not be dealt with remotely the guys will come on site as soon as is convenient or required by us. For a small company that needs quality IT support, Flexisupport is ideal."
Jonathan Cook,
Director, Cummings Law

"We have total trust in Octavia. Flexisupport gives us peace of mind that our problems will be dealt with quickly and the pay as you go mechanism means it is very cost effective. We can go for months without paying a penny but when our server crashed last year due to a hard disk failure the Engineers were onsite to deal with the issue within 2 hours.

Flexisupport is a first class service that saves us money."

Jodee Cooper,
Business Manager, Queen Square Imaging Centre

On our Octavia Office Phone System

"Octavia have supported both our network and business critical software trading application for the last 3 years. As well as general enhancements to our network, Octavia have added functionality to our bespoke trading application and implemented a very cost effective and reliable VOIP / VPN solution for linking our offices in London, Geneva and Singapore. We have 100% confidence in their full range of services and ability to provide advice, guidance and solutions as required."
Jonathan Wharton,
Rhicon Currency Management

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…On Quality of Service

"As a unique organisation we need our IT support provider to understand our needs and provide a quality service that is flexible and bespoke. Octavia has given us a personalised service to meet all of our IT needs for the past 5 years.

From end user issues to system administration and web design to complex network configuration, we can rely upon Octavia for the advice and support we need. I would have no hesitation in recommending Octavia."

Rahul Gajjar,
Finance and Operations Director, The Saatchi Gallery

"Professional response is a key to every business success. Octavia has outclassed every one with their immediate professional response. They understand our business IT needs and take excellent care of them."
Muhammad Ahson,
Finance Manger, Ocean Dusk

"Having worked with Octavia for many years, we remain totally satisfied with the work they perform, the advice we receive and overall quality of service. Octavia are always professional, well structured and take care to keep us in the picture. They are flexible and we never feel that we are put under the pressure of the hard sell. Our business hours are not the standard 9 to 5. We operate 7 days a week across different time zones and know that Octavia's 24/7 service means they will be there to support us whenever we need them. I cannot recommend Octavia highly enough and look forward to working with them for a long time to come."
Alwyn Davey,
Corporate Manager, Cambrian Mining Plc

"Having had our fingers badly burnt by our last IT support company we were cautious about signing up for full support with another company. However, Octavia have proved us wrong and set the bar high. They have been supporting us since June (2008) and they have really turned things around for us. I have nothing but praise for their professionalism and expertise in a very competitive industry. They are dedicated, friendly and helpful without being patronising. The support desk are excellent! Calls are answered promptly and the support staff are diligent, patient and knowledgeable and often go out of their way to help you. We are so pleased to have them on board."
Jenny Mak,
Office Manager, CJ Delemere

"When we looked to replace our previous service provider Octavia were very quick, efficient and able to provide a high level of service to our Apple Mac environment in a short timeframe. We now receive far better support and friendly service that our company could not live without"
Eduardo Panizzo,
Acquisition Executive, Revolver Entertainment

"Octavia truly are a joy to work with. They are bright, energetic, proactive and always respond to our needs quickly. Most importantly they work with us and take the time to understand our business, producing IT platforms that work and are very reliable. And it doesn't cost the earth. It is a pleasure to write a testimonial without having to make any sort of overstatement!"
Steve Skeates

"Thanks a Million for outstanding support on Friday, you were very helpful and patient and will not be forgotten.

A big thanks to all of your staff for great support, great relationships, prompt service and immense patience.

Looking forward to another great year with an excellent support team."

Glenn Seymour,
Ritz Recruitment

"Following a run of poor quality IT service providers, Rhicon has been using Octavia's services since May 2004 and have been exceptionally pleased with the results.

Octavia has proved to be responsive and intuitive in dealing with the issues at hand.

Octavia is always our first port of call for advice when it comes to IT. They always explain system problems in terms that we can understand, and we feel that their engineers have an excellent understanding of our network and business needs. Overall they have become and shall continue to be a valuable business partner for us."

Rhicon Currency Management

"Technical know how with a human face. Very friendly, customer focused team"
Brendan Eley,
Chief Executive, The Healing Foundation

"Through their ability to turn our complex business requirements into an intuative, reliable software solution, Octavia have helped us quickly and cost effectively realise our ambitions. They have been our key supplier during our start-up phase and it is a privilege to call them a true business partner."
Jamie Shiels,
Managing Director, AV Booker

"...the obvious intelligence, the willingness to think outside the box and find new solutions. Octavia has a unique blend of professionalism and stringent processes typically associated with much bigger organisations. They also have the true qualities of a small organisation, such as fast decision making and hands on involvement from the best of their top people."
Managing Director,
Vision In Business Ltd

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Nick Murray,
CEO of Chatsworth Communications

Heath Freeman,
Managing Director of Pinnacle Crew

Barnaby Chapman,
Project Designer at Collett Zarzycki

Why Choose Us

Based in the heart of London since 1998, Octavia IT Services has a proven track record of successfully delivering IT solutions across a broad range of industries throughout the UK.

As a Microsoft Gold Partner and ISO 9001 accredited company, we are committed to providing an exceptional service based upon partnership, technical expertise and customer focus.

It is our belief that by working with you closely, and providing cost effective business solutions, we will gain your trust and continually exceed your expectations.

Built upon a platform of quality and success, Octavia:

  • plan and deliver network solutions for Small to Medium Enterprises (SMEs), large corporate organisations as well as secure government environments and charities
  • design and implement business critical software solutions across the public and private sector
  • provide comprehensive IT support across a broad range of organsations


Octavia IT Services adds value to their customers organisations by providing & managing innovative,
reliable and cost-effective IT services.
We constantly strive to add More Value to our customers through our excellence in IT Service Management.

020 7940 6100 or let us contact you
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