IT Support
Octavia is a leading provider of IT support in London; we deliver to SMEs, charities, emerging corporates and the public sector.
Our focus is to keep your systems operational, available and secure, so you can focus on the every day demands of your business.
We offer a platinum service, integrating into your business seamlessly, fixing problems before you are aware of them.
Our Services
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Proactive monitoring
- Problems identified and fixed before you know they have happened
- All system monitoring alerts are dealt with by
us direct
|
Self monitoring
- You identify the problem,
we fix it
- You monitor the system alerts and let us know if you require any fixes
|
Support available 24/7.
30 minutes standard
response time |
24/7 support available,
you identify the required response time |
System updates
automatically completed |
Advised on required system updates and completed on request |
Affordable fixed monthly fee |
Variable monthly fee based on number and type of calls |
Ideal for businesses
- With 5 to 100+ PC's
or
- With a high volume of support calls
or
- With a requirement to outsource their IT department
|
Ideal for businesses
- With up to 5 PC's
or
- With a low volume of support calls
or
- "Topping up" their
current IT
department
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Our commitment to quality is demonstrated by our status as a Microsoft Gold Partner, a Microsoft Small Business Specialist, ISO 9001 Certified, a Sophos Silver Partner, a Cisco Registered Partner and a Symantec Silver Partner.