IT Support

Octavia is a leading provider of IT support in London; we deliver to SMEs, charities, emerging corporates and the public sector.

Our focus is to keep your systems operational, available and secure, so you can focus on the every day demands of your business.

We offer a platinum service, integrating into your business seamlessly, fixing problems before you are aware of them.

Our Services

Managed IT Support Service	Flexisupport (Pay as you go)
Proactive Monitoring Problems identified and fixed before you know they have happened All system monitoring e-mails are dealt with by us direct	Self Monitoring You identify the problem, we fix it You monitor the system alerts and let us know if you require any fixes
24x7x365 support, all calls responded to in 30 minutes	24x7x365 support you identify the required response time
System updates automatically completed	Advised on required system updates completed on request
Affordable fixed monthly fee	Variable monthly fee based on number and type of calls
Ideal for businesses With 5 to 100+ PC’s or With a high volume of support calls or With a Requirement to Outsource their IT departments	Ideal for businesses With less than 5 PC’s or With a low volume of support calls or "Topping up" their current IT department

Our commitment to quality is demonstrated by our status as a Microsoft Gold Partner, a Microsoft Small Business Specialist, ISO 9001 Certified, a Sophos Certified Partner, a Cisco SMB Partner and a Symantec Silver Partner.

IT Support Services

• Success Stories
• Managed IT Support
• Our Services
  • Server Management
  • Workstation Management
  • Help Desk and Reactive Support
  • Reporting and Information
  • What We Support
• Benefits
  • Manage IT Support Options
  • Customer Focus Teams
  • Clients
  • Testimonials
• Our Qualificiations
  • Best Practice
• Flexisupport
  • What We Support
  • Our guarantee
    • Variable response times
    • Customer focus teams
    • Additional Support Services