IT Support Services

Octavia Information Systems is a leading provider of  IT support and IT solutions to SME’s, charities, emerging and established corporates along with the public sector.

Octavia’s IT support operations are underpinned by our commitment to quality and our status as a Microsoft Gold Partner, a Microsoft Small Business Specialist, ISO 9001 Certified, a Sophos Certified Partner, a Cisco SMB Partner and a Symantec Silver Partner.

Octavia Fixed Price IT Support
Our service encapsulates a flexible SLA for set fees to ensure you have a dedicated team of professionally qualified IT support engineers available to deal with all of your organisation’s IT needs.

Flexisupport®
A unique IT support solution aimed specifically at organisations wanting guaranteed, SLA based, professional IT support on a pay-as-you-go-basis.

Outsourcing & Managed Services
Our services can be tailored to meet your current and future business needs centred on a core of quality and robust IT system support.

IT Support Services

• Fixed Price IT Support
  • Features & Benefits
  • Proactive support
  • Fixed Price options
    • 24/7
    • Online backups
  • Customer Focus Teams
  • What we support
  • Logging an incident
• Flexisupport
  • Our guarantee
  • How it works
    • Getting Started
    • Logging an incident
    • Proactive support
    • Keeping you in the picture
    • Flexisupport options
      • Server Health Checking
      • Remote Monitoring
      • Line One
      • 24/7
      • Online backups
    • Remote support
    • Variable response times
    • Customer focus teams
    • Control
  • What we support
• Outsourcing & Managed Services
• What we support
• Case studies
  • Prospectus
  • The Healing Foundation
  • Punter Southall Financial Management
• Testimonials