Fixed Price IT Support
Introduction
For a fixed fee, we ensure a dedicated team of professionally qualified IT support engineers are available to deal with all of your IT needs.
Our service gives you a flexible SLA that is scaleable to meet your needs and account for the growth of your organisation. Equally our SLA protects you against shrinkage within your organisation.
Our service is not limited to specific technologies. Included in our price is support for a huge range of hardware and software.
Our service allows you to completely outsource your IT department at a fraction of the cost of employing your own.
Proactive support
On going server health checking, server management and real-time remote monitoring are performed as standard for our support customers.
Customer Focus Teams
As an alternative to faceless call centres, our engineers operate in small Customer Focus Teams.
