Remote Monitoring
As a Flexisupport customer with regular Server Health Checking you can also subscribe to Octavia’s Real Time Remote Monitoring service.
Why do you need Real Time Remote Monitoring?
Is the risk of unexpected interruption to your business too scary to think about?
Would you like potentially harmful issues to be dealt with as quickly as possible, sometimes before you are even aware of them?
Our comprehensive Remote Monitoring package provides a proactive service that automatically informs us of problems with key elements of your IT system in real time.
What are the benefits of Remote Monitoring?
- With Remote Monitoring in place, our experienced technical staff are on hand to assess alerts produced by your system.
- The continual monitoring of critical system services allows us to react instantly, minimising disruption to your business and reducing down time.
- With critical system services monitored in real time, you and your staff gain the peace of mind to focus solely on your business priorities.
How do we perform Remote Monitoring?
- Remote Monitoring is simple to implement.
- We configure our Remote Monitoring servers to receive information from your servers.
- Each monitored service will be constantly checked and we will be alerted critical service issues or failures.
- Flexisupport Remote Monitoring can be tailored to meet your precise business needs. It is available as a standard package or bespoke monitoring to meet any specific requirements you may have.
- The standard package checks the following services in real time:
- Is the Email server operational?
- Are emails being sent and received successfully?
- Is the Backup service operational?
- Is the Antivirus Software is operational?
- Are the automated jobs controlled by Windows Scheduler running?
- Is there adequate available disk space on the server?
- Is your website accessible?
- Is your internet connection functioning?
