Server Health Checking
Why do you need regular Server Health Checking?
Your Servers are absolutely vital to your business and can not be neglected.
All Servers can develop problems from time to time and therefore need regular Health Checking. Our Server Health Check service proactively reduces the chance of problems occurring and gives you peace of mind that the necessary checks are being performed and recorded periodically.
What are the benefits of Server Health Checking?
- Server Health Checking allows Octavia to proactively minimise the risk of IT problems impacting upon your organisation.
- For all customers a Server Health checklist is created to suit the configuration of your system. The checklist allows us to assess and document key aspects of your system.
- As well as discovering potential problems regular Health Checks also allow us to spot data and user trends that we can feed back to you.
Typical Servers require the following regular checks:
- Event log errors are generated by your server and when checked can provide advance warning of problems.
- Email Gateways need checking to ensure that mailboxes are not reaching limits and that queues are not building up.
- Antivirus software update checks make sure your system is secure. This is imperative as a single virus has the potential to bring your entire system to a halt.
- Availability of Server hard disk space provides advance notice if you are running out of space on your server.
- Data backup checks are vital to make sure backups are running successfully. Can you imagine how your business would be affected if you lost your data?
- Critical Server update checks ensure your server is functioning correctly with any known security vulnerabilities addressed.
- Microsoft software updates ensure your system has all the relevant up to date critical updates installed.
Once a Sever Health Checking is complete, we present the findings to you in a simple, easy to understand report.
How do we perform Server Health Checking?
Flexisupport Health Checking is simple and involves minimal interaction from you.
- Unlike many health check services we perform our checks manually.
- We connect to your network remotely to perform the specified checks on a periodic basis as stated in your agreement.
- Information is gathered and documented in a report to record the status of the Server and highlight any issues and trends you need to be aware of.
- The report is emailed to you and within two days an engineer will contact you to explain the report to ensure you understand the content and any recommended actions.
The Flexisupport Server Health Checking package gives you peace of mind. We will look after your Server allowing you to focus on your business.
As a Flexisupport customer with regular Server Health Checking you can also subscribe to Octavia's Real Time Remote Monitoring package.
