Managed IT Support Service Features

• Site Assessment and Inventory
• Proactive Service
• Management and Status Reporting
• Best Practice Driven
• Automated and Reliable
• Dedicated Customer Focus Teams

We keep you informed by providing regular communication & executive reports
covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.

IT Support Services

• Managed IT Support Service
• Best Practices
• Advantages
  • Managed IT Support Service Features
  • Managed IT Support Service Benefits
• Core Managed IT Support Service
  • Comprehensive System Management - Servers
  • Comprehensive System Management - Workstations
  • Helpdesk and Reactive Support
  • Reporting and Information
• Managed IT Support Service - Options
  • Onsite IT Staff
  • IT Strategy & Planning
  • Managed Upgrade plans
  • Software Deployment
  • Online Backup Facility
  • D. R. Planning and High Availability Systems
• Customer Focus Teams
• What we support
• Flexisupport
  • Our guarantee
  • How it works
    • Getting Started
    • Logging an incident
    • Proactive support
    • Keeping you in the picture
    • Flexisupport options
      • Server Health Checking
      • Remote Monitoring
      • Line One
      • 24/7
      • Online backups
    • Remote support
    • Variable response times
    • Customer focus teams
    • Control
  • What we support
• Outsourcing
• What we support
• Case studies
  • Prospectus
  • The Healing Foundation
• Testimonials