Whether your company is expanding or simply looking to move on from an outdated phone system, it may be time to replace or upgrade your current business phone system. If that’s the case, your business may want to consider upgrading to VoIP. VoIP phone systems are increasingly popular with organizations looking for a newer phone system. That’s because VoIP provides a number of cost-effective benefits that traditional PBX systems simply fail to provide.
First of all, VoIP offers increased and cost-effective scalability, which is an absolute essential for smaller businesses that plan to grow in just a few years’ time. Adding on lines to a traditional PBX system can be expensive and require extensive IT support. With a VoIP system, support is always encouraged in case of unusual changes or problems, but adding on new extensions and equipment is a simple process. The VoIP system to start is cheaper as well; even if you need all the relevant equipment installed, it’s still cheaper to choose VoIP over a new PBX system.
Secondly, VoIP systems can work with your previously installed PBX systems to reduce costs with hardly any work involved. Some equipment may be necessary, but you are not going to spend thousands on new servers and switchboards. In most cases your existing server will be just fine for VoIP to run on.
VoIP systems also offer features for free that often cost a premium on other systems. For example, VoIP comes with free conference calling, call recording, call usage monitoring, voicemail emails, and integration with existing PC software like Microsoft Outlook. A few of these options are just not possible with a normal phone and others cost extra. By switching to VoIP, you could cut these costs without any difficulties.
Moreover, VoIP is simply cheaper than using a traditional telephone line. You could save up to 30% on just your normal office phone bills because virtually all types of calling are cheaper online. If you have branches in other cities or, better yet, countries, your cost savings will be even larger. That’s because calling other VoIP systems run by you is totally free. So, if you complain over the expense of calling your New York office from your London office, VoIP could completely solve your issues.
If you have a lot of remote workers, you could enjoy similar cost benefits as they could call in for absolutely free. You won’t suffer the expenses of that new mother’s conference calls and important meetings because she’ll be able to use her own phone on the network for free.
Your only concern about VoIP may be call quality. VoIP is unfortunately – and undeservingly – infamous for dropped packets, garbling, and lost connections. The truth is that the quality of your VoIP depends on the speed of your internet connection. If your broadband is very slow, it’s likely that your phones won’t be the greatest either. In most cases, however, VoIP will actually be better quality than some old phone lines, and certainly better than the quality of voice on many mobiles. As such, it’s best to ask for a consultation before going ahead with installation.
Upgrading your phone system is understandably a difficult decision. But with VoIP to consider, costs go down and benefits go up, which makes that decision just a little bit easier.
Tags: VoIP
