Meet Some of our People
Directors
Giles Sirett
CEO
Giles remains at the forefront of technology advancements, IT Best Practice and IT Service Delivery. He also regularly provides Strategic IT Planning consultancy to many organisations in areas such as IT Business Continuity Planning, New System Specification and Procurement Support. Prior to Octavia, Giles worked for systems integrator, Computacenter then moved to Datatech, heading up a consultancy & implementation team and then moving on to a senior management position. Giles has also served on the board of an AIM-listed Technology investment fund.
Nick Berry
Chief Operations Officer
Nick joined Octavia in early 2000, prior to which he had worked in recruitment sales and management for Hendersons Recruitment (1997 to 2000). Before entering into a sales focused career, Nick worked for Commercial Union within the fund management division. Nick joined Octavia in a business development capacity. Nick remains heavily involved with Octavia's customers and has forged long term peer level relationships with many. As Octavia has grown so too have the demands of business administration and operations. As Octavia's Chief Operations Officer, Nick now focuses ensuring that day to day service delivery meets the required standards as well as directing all aspects of finance, HR, recruitment, training, company secretarial requirements and quality assurance
Geoff Higginbottom
Technical Director
Geoff joined Octavia in April 2003 as their first Network Consultant. Over the years he has gradually built up a team of engineers to provide support and implementation services to Octavia’s growing client base. Geoff was then promoted to Service Desk Manager in 2004 before being voted onto the board as a Technical Director in April 2005. Geoff’s background is actually the Royal Navy, where in 1991 he became an engineer specialising in Electronics and Computer based systems. After serving for 9 years, Geoff left the Royal Navy to join the company Logica as a consultant in the Government Centre. This involved developing secure, high availability WAN solutions for NATO systems. Geoff and his teams key focus is to ensure all of Octavia’s internal systems are always available and working for the business.
Jerome Mohamed
Sales & Marketing Director
Jerome began his career within the telephony industry before moving into the financial sector and qualifying as a financial consultant in the late 1990's. Then in 1999, Jerome qualified as a Microsoft Certified Systems Engineer, and from that point, he firmly positioned himself and his career within the IT industry. He worked as a Systems Administrator for an IT training company and then in 2003 took over the management of Computer Technology Training. Jerome began working for Octavia Information Systems as a Sales Manager, then after a brief move to Alentus UK Limited as Head of UK Sales and Operations, he returned to Octavia as Sales and Marketing Director.
Technical
Marlene
Mac Engineer
Hi, my name is Marlene. I am a Mac Engineer and work in second line support on Octavia's Service Desk. I've been with Octavia for over 3 years and worked in IT for over 6 years. I specialise in Apple technologies and spend time on site or remotely dealing with customer support requests. My main objective is to ensure that your IT problems are resolved as quickly as possible. I take particular pride in customer services and I am a great believer in making sure you are kept up to date at all times
Simon
Senior Technical Consultant
I've been in IT for over 10 years and with Octavia for 4. I am responsible for the maintenance and monitoring of Octavia's Data Centre Systems which are critical to our customers infrastructures and are required to be fully operational 24/7 365 days a year - without fail!
Ian
Service Desk Engineer
Hi, I'm Ian. I work on the Service Desk in a second line support role. I've been with Octavia for over a year now. I am responsible for Octavia's internal IT Systems, this means that I am responsible for ensuring that our staff receive the same high standards of service that we give our customers. I get a lot of satisfaction when resolving issues, and it's a great feeling when a customer recognises the hard work we put in.
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"I have always found Ian to be very willing and helpful whenever I call the helpdesk. His knowledge of IT systems is extensive and he has always been able to resolve any issues I have put to him. I would recommend Ian to anyone."
Jenny Tenniswood
Operations Manager
Integral Search and Selection
Service
Tabinda
Account Manager
Hi, my name is Tabinda. I’ve worked in the IT sector for years. I have an exceptional background in customer services and relationship management. In my role as an Account Manager I act as the conduit between you and our technical team. It’s my job to ensure you are receiving the best service possible at all times.
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Steve
Technical Account Manager
Hi, I'm Steve. I am a Technical Account Manager and I’ve been with Octavia for 6yrs. I began as a Service Desk Engineer moving to a Service Desk Team Leader role. My technical background allows me to give customers a comprehensive service and deal with their requirements efficiently. It's my job to ensure you are always happy with our service.
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